Probation Manager
Coconino County
Nature of Work
As an award winning organization with high regard for cultural diversity and the positive contributions of the many thriving cultures within our county, our nation, and our society, Coconino County leads a variety of initiatives that celebrate diversity; from our Annual Diversity Day, and monthly Heritage Lunch & Learns, to book clubs, and professional development academies which target diverse workforce segments, Coconino County's respect for diversity is shared throughout the organization.
Under the Juvenile Court Director and Deputy Director leads the planning, organizing, and implementation of juvenile probation services operations, programs, and activities; leads, motivates, develops, assigns, and evaluates probation supervisors and staff; develops and implements Step Up skill development programs and activities, including parent work; establishes and modifies division procedures consistent with department policies, develops plans, objectives, standards, and controls necessary for the administration of assigned programs and staff; interprets and ensures compliance with and implementation of all policies and procedures with and through subordinate supervisors; makes periodic evaluation of staff and program performance and takes or recommends appropriate action; provides for motivating and training of assigned staff; serves as a member of the senior management leadership team to integrate division services and activities with other department divisions especially detention, programming and treatment; maintains and develops collaborative services with allied agencies in the community; plans, prepares and administers division budget and reporting requirements; makes speeches and participates in the public information program.
Typical Duties (Illustrative Only)
Minimum Qualifications Bachelor's Degree with a major in a behavioral science, criminal justice, social work, public administration, or a directly related field, and five years of progressively responsible experience in the field of juvenile justice; OR, any equivalent combination of education, training and experience which demonstrates the ability to perform the duties of the position. Two years of the required experience must have been in administration or supervision.
The ideal candidate has a Master's degree with a major in behavioral science, criminal justice, social work, public administration or a directly related field, and four years of progressively responsible experience in the field of probation or community corrections; at least three years of experience in the Step Up Juvenile Justice Model or other system of service which utilizes evidenced based practices that develop pro-social skills, motivations and beliefs in youth; Considerable knowledge of the Juvenile Court process, of applicable laws, rules, regulations, and standards; considerable ability to plan and direct the work of others and facilitate conflict resolution between peers or between youth, to develop effective work related relationships with staff and peers and serve as an effective member of a Senior Management Team; considerable skill in emotional intelligence, in staff development, building positive working relationships with youth and their parents and ability to win their respect and confidence and build motivation, consulting with and assisting detention staff, probation officers, attorneys, law enforcement and other professionals in the department and other agencies involved with individual youths; strong ability to be detail oriented (micro) as well as ability to be global (macro); ability to plan and implement probation procedures, to motivate, train and supervise subordinates; strong experience in developing and implementing innovative programs for troubled youth and families, quality assurance and reporting; experience working with resistant clients, clients with substance use/abuse issues and clients with trauma; strong understanding of budgets and project management.
ADDITIONAL REQUIREMENTS
Must successfully complete a criminal history check relevant to employment since persons convicted of a felony may not be work in a juvenile detention facility in Arizona. Must obtain an Arizona driver's license and maintain it throughout employment.
Must obtain Probation Officer Certification within 1st year of employment.
This position is exempt from overtime.
Knowledge, Skills and Abilities KNOWLEDGE, SKILLS AND ABILITIES:
Considerable knowledge of:
Coconino County
Nature of Work
As an award winning organization with high regard for cultural diversity and the positive contributions of the many thriving cultures within our county, our nation, and our society, Coconino County leads a variety of initiatives that celebrate diversity; from our Annual Diversity Day, and monthly Heritage Lunch & Learns, to book clubs, and professional development academies which target diverse workforce segments, Coconino County's respect for diversity is shared throughout the organization.
Under the Juvenile Court Director and Deputy Director leads the planning, organizing, and implementation of juvenile probation services operations, programs, and activities; leads, motivates, develops, assigns, and evaluates probation supervisors and staff; develops and implements Step Up skill development programs and activities, including parent work; establishes and modifies division procedures consistent with department policies, develops plans, objectives, standards, and controls necessary for the administration of assigned programs and staff; interprets and ensures compliance with and implementation of all policies and procedures with and through subordinate supervisors; makes periodic evaluation of staff and program performance and takes or recommends appropriate action; provides for motivating and training of assigned staff; serves as a member of the senior management leadership team to integrate division services and activities with other department divisions especially detention, programming and treatment; maintains and develops collaborative services with allied agencies in the community; plans, prepares and administers division budget and reporting requirements; makes speeches and participates in the public information program.
Typical Duties (Illustrative Only)
- Provides administrative leadership, supervision and direction to staff, to achieve purpose, goals, and expectations of the organization
- Develops, implements and enforces policies and procedures
- Oversees training and personnel within their division
- Ensures compliance with all ordinances, statues and court orders
- Provides information and statistics, reports and correspondence
- Makes public speaking appearances to provide information to community groups
- Assists in preparing and monitoring plans, budgets, reports, and any other information needed
- Performs research, grant writing and development functions as requested
- Conducts monthly quality assurance reviews
- Models, coaches and trains staff on youth skill development and empowering parents to provide more effective parenting actions
- Participates in a supervisor on-call rotation which is responsible for responding to after-hour or weekend court-related incidents, decisions, or emergencies.
Minimum Qualifications Bachelor's Degree with a major in a behavioral science, criminal justice, social work, public administration, or a directly related field, and five years of progressively responsible experience in the field of juvenile justice; OR, any equivalent combination of education, training and experience which demonstrates the ability to perform the duties of the position. Two years of the required experience must have been in administration or supervision.
The ideal candidate has a Master's degree with a major in behavioral science, criminal justice, social work, public administration or a directly related field, and four years of progressively responsible experience in the field of probation or community corrections; at least three years of experience in the Step Up Juvenile Justice Model or other system of service which utilizes evidenced based practices that develop pro-social skills, motivations and beliefs in youth; Considerable knowledge of the Juvenile Court process, of applicable laws, rules, regulations, and standards; considerable ability to plan and direct the work of others and facilitate conflict resolution between peers or between youth, to develop effective work related relationships with staff and peers and serve as an effective member of a Senior Management Team; considerable skill in emotional intelligence, in staff development, building positive working relationships with youth and their parents and ability to win their respect and confidence and build motivation, consulting with and assisting detention staff, probation officers, attorneys, law enforcement and other professionals in the department and other agencies involved with individual youths; strong ability to be detail oriented (micro) as well as ability to be global (macro); ability to plan and implement probation procedures, to motivate, train and supervise subordinates; strong experience in developing and implementing innovative programs for troubled youth and families, quality assurance and reporting; experience working with resistant clients, clients with substance use/abuse issues and clients with trauma; strong understanding of budgets and project management.
ADDITIONAL REQUIREMENTS
Must successfully complete a criminal history check relevant to employment since persons convicted of a felony may not be work in a juvenile detention facility in Arizona. Must obtain an Arizona driver's license and maintain it throughout employment.
Must obtain Probation Officer Certification within 1st year of employment.
This position is exempt from overtime.
Knowledge, Skills and Abilities KNOWLEDGE, SKILLS AND ABILITIES:
Considerable knowledge of:
- Principles and practices of positive supervision and management
- Principles of leadership and staff development administration and evaluation
- Principles of human behavior
- Current research in regards to social, psychological and economic conditions and their effect on delinquency
- Practices and techniques of assessment, diagnosis and counseling
- Community resources and programs
- Court operations, organizations, procedures and policies
- Pertinent laws, regulations and guidelines
- Rules, regulations and guidelines affecting contracts and grants
- Principles of budget preparation and administration
- Trauma informed care
- Substance use/abuse and mental health as related to juveniles
- Evidence-based practices in both the juvenile justice and mental health worlds
- Supervising professional, administrative and support personnel
- Applying leadership, management, and administrative techniques
- Building and maintaining a positive work environment
- Training, delegating and evaluating the work of others
- Analyzing programs and services and structuring new programs and improvements
- Emotional Intelligence
- Professional development
- Critical thinking and analysis
- Mediation and conflict resolution
- Working as a member of the Juvenile Court's Senior Management Team
- Exercise judgment and discretion in the application and interpretation of department policies and procedures
- Plan and implement programs and evaluation program results
- Train, teach, coach and mentor employees
- Work with resistant clients
- Enhance intrinsic motivation
- Mobilize community resources
- Manage and prioritize complex and challenging issues
- Work effectively with other Juvenile Court Services areas for effective integration of services for the benefit of Court involved youth and families
- Work as an effective member of the Court's senior management team
- Work safely and support the culture of workplace respect and safety
- Establish and maintain effective working relationships with employees, other agencies and the public
- Follow written and verbal instructions
- Communicate effectively verbally and in writing
- Create and lead a team of "change agents"
- De-escalate volatile situations
- Approach situations pro-actively and solution oriented
- Handle high stress situations
- Balance safety and security with treatment and rehabilitation.
