Executive Assistant
AAA MountainWest
A career with AAA Northern California, Nevada, Utah, Arizona, and Mountain West is unique, just like you.
We're a mission-driven Member services organization. We have a saying here at AAA that we aspire to be
America's most trusted organization absolutely famous for doing the right thing
.
With more than four million Members, our purpose is to bring peace of mind to Members so that they can enjoy life more.
We work hard to create an environment where you can thrive and where you use your skills and talents to help us deliver legendary Member service. You'll help have a positive impact on the diverse communities we serve, too.
Essential Functions
Works in an office environment sitting at a desk, table or computer workstation for extended periods of time. May travel by car, plane or other form of transportation to attend business meetings or conferences. Approximately 50-80 percent of the time spent on the job involves the use of a personal computer.
Competency
Problem solving (Proficient) Interpersonal Savvy (Expert) Communications (Proficient) Planning (Proficient) Organizing (Proficient) Quality Orientation (Expert)
Adaptive Learning (Proficient) Customer Centricity (Expert)
About Us
For over a century, AAA has continued to redefine itself to become a multi-faceted leading provider of travel, insurance and auto services. We know you're as versatile as we are and that every aspect of your personality adds to the skills and knowledge you bring to AAA. That's what makes you so exceptional, and what you offer our Members and the communities we serve that much more unique. As an eligible Team Member, you have the chance to do honorable work, receive competitive compensation, a comprehensive benefits package and opportunities to grow your career.
The second-largest regional Member club of the national organization, and fastest growing mid-large size club in North America, AAA Northern California, Nevada & Utah is headquartered in Walnut Creek, California, and brings together:
An award winning work culture and environment
2,800 employees to serve over 4 million Members
Over 75 branch offices across Northern California
Eleven branch offices across Nevada
Six branch offices across Utah
We're a mission-driven Member services organization. We have a saying here at AAA that we aspire to be
America's most trusted organization absolutely famous for doing the right thing
.
With more than four million Members, our purpose is to bring peace of mind to Members so that they can enjoy life more.
We work hard to create an environment where you can thrive and where you use your skills and talents to help us deliver legendary Member service. You'll help have a positive impact on the diverse communities we serve, too.
Essential Functions
- Strong management of scheduling all internal and external meetings, travel plans, conference calls and day to day activities for senior executive(s). Maximizes appropriate time allocation to senior executives' priorities based on understanding the company goals and his/her individual objectives.
- Must be one step ahead of the senior executive(s) to organize and manage his/her time and projects
- Prepares agendas, notices, minutes and resolutions for corporate meetings and coordinates follow up with meeting participants on tasks/issues as appropriate. Performs confidential secretarial functions including preparing confidential correspondence, reports and other complex documents.
- Phone call management will include screening and prioritizing all phone calls.
- Comfortable interacting with clients which may include external senior executives.
- Ability to be very discrete with confidential information.
- Requires continuous use of technical and business vocabulary and a detailed knowledge of company operations, organizational procedures, and resources.
- Writes correspondence on behalf of the senior executive(s). Responds to external correspondence.
- Attends meetings when needed to record and distribute meeting minutes.
- Ability to make sound, independent decisions and use own initiative to accomplish tasks at hand.
- Understands and can navigate through a large division to get the job done in a timely and efficient manner.
- Responds well to pressure, and is resourceful when managing the business of high level senior executive(s).
- Organizes programs, events, meetings or conferences by arranging facilities and caterers, issuing information or invitations, negotiating vendor contracts and controlling event budget.
- Conducts budget, general ledger reconciliation duties, prepares reports and financial data.
- Creates and maintains database and spreadsheet files.
- Reconciles corporate credit card account(s) and prepares expense reports.
- May conduct training of other support staff.
- May supervise or mentor other administrative staff.
- May manage administrative staff which includes performance management. May be responsible for making hiring and termination decisions.
- Provides departmental support or direct administrative staff to provide department support such as: send faxes as requested, make photocopies as requested, order office supplies and maintains supply cabinet, maintain various database and spreadsheet files as requested
- Perform other duties as assigned.
- Strong skills in developing effective relationships, communication skills, managing expectations in a fast paced organization
- Strong interpersonal, organizational and communication skills are required, with the ability to partner with managers at all levels in multiple divisions
- Acts independently and demonstrates effective conflict resolution skills in developing recommendations and solutions to solve complex issues in an effort to anticipate senior executive(s) needs
- Highly proficient written and verbal communication skills required
- Advanced computer skills with the ability to train others in system usage
- Expert in Microsoft Excel and PowerPoint system applications
- Bilingual communication skills (preferred)
- 8+ years of executive assistant experience to senior level executives in a mid-to large company
- 6 years in a corporate environment at a senior leadership level
- BS/BA Degree or some college coursework (preferred)
- 2 years in a supervisory role (preferred)
Works in an office environment sitting at a desk, table or computer workstation for extended periods of time. May travel by car, plane or other form of transportation to attend business meetings or conferences. Approximately 50-80 percent of the time spent on the job involves the use of a personal computer.
Competency
Problem solving (Proficient) Interpersonal Savvy (Expert) Communications (Proficient) Planning (Proficient) Organizing (Proficient) Quality Orientation (Expert)
Adaptive Learning (Proficient) Customer Centricity (Expert)
About Us
For over a century, AAA has continued to redefine itself to become a multi-faceted leading provider of travel, insurance and auto services. We know you're as versatile as we are and that every aspect of your personality adds to the skills and knowledge you bring to AAA. That's what makes you so exceptional, and what you offer our Members and the communities we serve that much more unique. As an eligible Team Member, you have the chance to do honorable work, receive competitive compensation, a comprehensive benefits package and opportunities to grow your career.
The second-largest regional Member club of the national organization, and fastest growing mid-large size club in North America, AAA Northern California, Nevada & Utah is headquartered in Walnut Creek, California, and brings together:
An award winning work culture and environment
2,800 employees to serve over 4 million Members
Over 75 branch offices across Northern California
Eleven branch offices across Nevada
Six branch offices across Utah
