Social Caseworker A
Arapahoe County, CO
Arapahoe County Department of Human Services has an opening for a Social Caseworker A working for the Child and Adult Protection Services Division. The Child and Adult Protection Services Division provides protective services to children and teens, as well as foster care, adoption, adolescent services, teen parent programs and other services that help create strong, effective families.
The Caseworker A in the intake screening unit receives all intake referrals to the Department for child abuse/neglect, adult abuse/neglect/exploitation, youth services and any other crisis situations involving this population. The purpose of the position is to gather complete, accurate information from reporting parties to make an initial assessment of the information to arrive at an appropriate case disposition.
Duties Receives incoming calls of a crisis nature and determine the problem and gravity of crisis being reported. Gather all the needed information utilizing the expanded screening questioning to make an initial assessment of a case, determine safety issues present, what services are required, what community referrals are needed on the case, and what additional information is needed to arrive at a case disposition. Provide support and counseling until matter can be dispositioned by a supervisor and/or RED Team.
Completes thorough record checks on all reports received. This includes extensive computer capabilities, knowledge of state and county systems including Trails, CBMS, Colorado Courts,etc.
Provides community resources and information via telephone and emails, processes police and school reports received, and prioritizes follow up on such reports, etc.
Completes follow up work and call backs requested by RED Team to obtain more information to influence disposition determination.
Attends and participates in RED Teams on a routine basis.
Performs other duties as assigned.
Skills and Abilities:
Basic understanding of social casework principles and methods, demonstrate knowledge of dynamics of child abuse/neglect; adult abuse/neglect/exploitation; adolescent development and the dynamics of the process of aging/development. This includes an awareness of cultural issues, child development, parent/child conflict and psychiatric and medical problems.
Must have knowledge of agency and state rules; regulations and procedures as well as knowledge of effective parenting methods and maladaptive family dynamics.
Ability to read and process information verbal and written as well as elicit information from callers in a timely and accurate manner is required. Skill in obtaining accurate and clear information that is utilized to make decisions effecting client's health, safety and well-being is also necessary. Skill in concise verbal and written information and skill in relating to clients and reporters in an emotionally supportive manner during crisis situations is required.
Knowledge of community resources that interface with Department's responsibilities to ensure appropriate disposition of referrals and that resources given, address the identified problem areas.
Ability to assess immediate crisis situations and establish a plan of action with minimal supervision to ensure the immediate safety of children and adults. Must be able to exercise independent judgment and decision making skills in the supervisor's absence, to include following all agency policies and procedures.
Ability to remain calm, organized and in control of stressful situations to ensure that information is complete, accurate and clear and to remain calm and able to prioritize crisis caseload.
Behavioral Competencies:
Service First Innovation Integrity
Excellent Quality Caring Leadership Respect for Others
Responsive Government Effective Communication Safety Teamwork
Visionary Thinking Fiscal Responsibility
Requirements EDUCATION:
Bachelors's degree in one of the human behavioral science fields*.
* Accepted Human Behavioral Science degrees are defined as: Social Work, Sociology, Psychology, Guidance and Counseling and/or Child Development.
Supplemental Information Must pass a criminal pre-employment background and motor vehicle check and a post-employment fingerprint check.
Arapahoe County, CO
Arapahoe County Department of Human Services has an opening for a Social Caseworker A working for the Child and Adult Protection Services Division. The Child and Adult Protection Services Division provides protective services to children and teens, as well as foster care, adoption, adolescent services, teen parent programs and other services that help create strong, effective families.
The Caseworker A in the intake screening unit receives all intake referrals to the Department for child abuse/neglect, adult abuse/neglect/exploitation, youth services and any other crisis situations involving this population. The purpose of the position is to gather complete, accurate information from reporting parties to make an initial assessment of the information to arrive at an appropriate case disposition.
Duties Receives incoming calls of a crisis nature and determine the problem and gravity of crisis being reported. Gather all the needed information utilizing the expanded screening questioning to make an initial assessment of a case, determine safety issues present, what services are required, what community referrals are needed on the case, and what additional information is needed to arrive at a case disposition. Provide support and counseling until matter can be dispositioned by a supervisor and/or RED Team.
Completes thorough record checks on all reports received. This includes extensive computer capabilities, knowledge of state and county systems including Trails, CBMS, Colorado Courts,etc.
Provides community resources and information via telephone and emails, processes police and school reports received, and prioritizes follow up on such reports, etc.
Completes follow up work and call backs requested by RED Team to obtain more information to influence disposition determination.
Attends and participates in RED Teams on a routine basis.
Performs other duties as assigned.
Skills and Abilities:
Basic understanding of social casework principles and methods, demonstrate knowledge of dynamics of child abuse/neglect; adult abuse/neglect/exploitation; adolescent development and the dynamics of the process of aging/development. This includes an awareness of cultural issues, child development, parent/child conflict and psychiatric and medical problems.
Must have knowledge of agency and state rules; regulations and procedures as well as knowledge of effective parenting methods and maladaptive family dynamics.
Ability to read and process information verbal and written as well as elicit information from callers in a timely and accurate manner is required. Skill in obtaining accurate and clear information that is utilized to make decisions effecting client's health, safety and well-being is also necessary. Skill in concise verbal and written information and skill in relating to clients and reporters in an emotionally supportive manner during crisis situations is required.
Knowledge of community resources that interface with Department's responsibilities to ensure appropriate disposition of referrals and that resources given, address the identified problem areas.
Ability to assess immediate crisis situations and establish a plan of action with minimal supervision to ensure the immediate safety of children and adults. Must be able to exercise independent judgment and decision making skills in the supervisor's absence, to include following all agency policies and procedures.
Ability to remain calm, organized and in control of stressful situations to ensure that information is complete, accurate and clear and to remain calm and able to prioritize crisis caseload.
Behavioral Competencies:
Service First Innovation Integrity
Excellent Quality Caring Leadership Respect for Others
Responsive Government Effective Communication Safety Teamwork
Visionary Thinking Fiscal Responsibility
Requirements EDUCATION:
Bachelors's degree in one of the human behavioral science fields*.
* Accepted Human Behavioral Science degrees are defined as: Social Work, Sociology, Psychology, Guidance and Counseling and/or Child Development.
Supplemental Information Must pass a criminal pre-employment background and motor vehicle check and a post-employment fingerprint check.
